Leader in Public Affairs: Luke Law, Director of Government & External Affairs, Serco Group Plc — “You don’t influence from your desk”

Mace | 19th October 2026 | In-House Public Affairs, Westminster Index

Serco’s Luke Law speaks to The Mace about public affairs at the sharp end of government delivery, the importance of relationships in a volatile policy environment and why politics remains fundamentally about people.

Few public affairs roles sit as close to government delivery as Luke Law’s. As Director of Government & External Affairs at Serco Group Plc, his work spans everything from defence and justice to immigration and procurement — areas where policy decisions have immediate operational consequences. That proximity to government shapes both the challenge and the appeal of the role. Serco is an international services company specialising in complex, often high-profile contracts delivered in partnership with governments. Its work ranges from transport and defence to citizen services, placing it at the centre of politically sensitive and operationally demanding environments. For Law, that makes in-house advocacy particularly compelling. He is motivated by “the direct link” public affairs can have “on the business’s bottom line and to the future strategy of the business,” alongside the opportunity to develop deep understanding of organisations operating in “complex political and regulatory en...

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